# Terms of Service and Privacy Policy

Last Updated: January 2026

Website: www.stefanoholidayvillas.com

Owner: Stefano Holiday Villas

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## TERMS OF SERVICE

### 1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website or book any services through us.

### 2. Booking and Payment

- All bookings are subject to availability and confirmation.

- A deposit may be required to secure your reservation.

- Full payment is typically due before arrival as specified in your booking confirmation.

- We accept major credit cards and bank transfers.

- Prices are subject to change without notice until a booking is confirmed.

### 3. Cancellation and Refunds

- Cancellation policies vary by property and season.

- Refunds will be processed according to the specific cancellation policy stated at the time of booking.

- No-shows and early departures are not eligible for refunds.

- Travel insurance is recommended for all bookings.

### 4. Property Usage

- Guests are expected to treat all properties with respect and care.

- Maximum occupancy limits must be observed.

- Parties and events may require prior approval.

- Smoking is only permitted in designated areas.

- Pets are only allowed where explicitly stated.

### 5. Additional Services

Boat, yacht, car rentals, and private chef services are subject to separate terms and availability. These services may be provided by third-party partners, and their terms will apply.

### 6. Liability Limitation

- Stefano Holiday Villas acts as an intermediary between guests and property owners/service providers.

- We are not liable for accidents, injuries, losses, or damages occurring during your stay or use of services.

- We reserve the right to make reasonable changes to bookings due to circumstances beyond our control.

### 7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to the website.

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## PRIVACY POLICY

### 1. Information We Collect

We collect the following personal information when you book or enquire through our website:

- Name and contact details (email, telephone)

- Booking dates and property preferences

- Payment information (processed securely through third-party processors)

- Guest numbers and special requirements

- IP address and browser information (for analytics)

### 2. How We Use Your Information

Your information is used to:

- Process and manage your bookings

- Communicate with you about your reservation

- Provide customer support

- Send promotional materials (with your consent)

- Improve our website and services

- Comply with legal obligations

### 3. Data Sharing

We may share your information with:

- Property owners and managers (for booking fulfillment)

- Service providers (boat/car rental, private chefs, etc.)

- Payment processors (for transaction handling)

- Legal authorities (when required by law)

We do not sell your personal data to third parties.

### 4. Cookies

This website uses cookies to enhance user experience, analyse traffic, and enable booking functionality. You may disable cookies through your browser settings, but this may affect website functionality.

### 5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

### 6. Your Rights

You have the right to:

- Access your personal data

- Request corrections to inaccurate data

- Request deletion of your data (subject to legal obligations)

- Object to processing of your data

- Withdraw consent at any time

### 7. Data Retention

We retain your personal information for as long as necessary to fulfill booking obligations and comply with legal requirements (typically up to 7 years for tax purposes).

### 8. International Data Transfers

As we operate in Cyprus and Georgia, your data may be transferred between these jurisdictions. We ensure appropriate safeguards are in place for all data transfers.

### 9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

### 10. Contact Us

For any questions about these Terms or Privacy Policy, please contact us at:

Email: [your-email@stefanoholidayvillas.com]

Phone: +357 967 41765

Address: 25 Giorki Papadopoulou, 5282 Paralimni, Cyprus

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